lq777 Privacy Policy

lq777 Casino, operating through the website lq777.club (referred to throughout this Policy as "lq777," "we," "us," or "our"), is the data controller responsible for the personal data of all registered and visiting users of the lq777 platform. As data controller, lq777 determines the purposes for which personal data is collected and the manner in which it is processed.

lq777 operates its online gaming platform in accordance with the regulatory framework set by the Philippine Amusement and Gaming Corporation (PAGCOR) and complies with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules as administered by the National Privacy Commission (NPC) of the Philippines.

For all data protection enquiries, please contact our Data Protection Officer (DPO) using the contact details set out in Section 15 of this Policy.

This Privacy Policy applies to all personal data collected and processed by lq777 in connection with:

• Registration and maintenance of a player account on lq777.club.
• Access to or use of any game, feature, or service available on the lq777 platform.
• Financial transactions, including deposits and withdrawals, conducted through lq777's accepted payment methods (GCash, PayMaya, BDO, BPI, and Metrobank).
• Communications between you and lq777, including live chat interactions, email correspondence, and SMS notifications.
• Participation in any lq777 promotional programme, loyalty scheme, or VIP arrangement.
• Visits to lq777.club, including pages visited by non-registered users.

This Policy applies to Filipino residents and all other persons whose personal data is processed by lq777 in connection with the above activities. It should be read in conjunction with lq777's Terms & Conditions, which govern your use of the platform overall.

lq777 collects only the personal data that is necessary for the purposes described in Section 5 of this Policy. The categories of personal data we collect include:

lq777 collects personal data through the following methods:

• Directly from you — when you complete the lq777 registration form, update your account profile, submit identity verification documents, contact our support team, or participate in promotions.
• Automatically during platform use — through server logs, session tracking technology, and cookies that record your IP address, device characteristics, pages visited, games played, and time-on-platform metrics whenever you access lq777.club.
• From payment service providers — when you initiate a deposit or withdrawal, limited transaction confirmation data (such as transaction reference numbers and timestamps) is transmitted to lq777 by your payment provider (GCash, PayMaya, BDO, BPI, or Metrobank) to enable transaction reconciliation and fraud prevention.
• From identity verification and fraud prevention services — where lq777 engages third-party Know Your Customer (KYC) service providers to assist with account verification, those providers may return data verification results to lq777 in connection with your submitted documents.
• From publicly available sources — in limited circumstances, lq777 may consult publicly available records (such as court records or publicly available government databases) for compliance screening purposes.

lq777 processes your personal data for the following specific purposes, each of which is supported by a legitimate legal basis under the Data Privacy Act of 2012:

• Account creation and management — to establish, maintain, and manage your lq777 player account, including processing login credentials, communicating account notifications, and enabling access to platform features.
• Age and identity verification — to verify that you meet the minimum age requirement of 21 years as required by PAGCOR regulations, and to confirm your identity in accordance with anti-money-laundering (AML) obligations.
• Financial transaction processing — to process your deposit and withdrawal requests accurately and securely, to reconcile transactions, and to maintain complete financial records as required by Philippine law.
• Gameplay and platform delivery — to deliver the games, sports betting, and other platform features you access, to log your gameplay history, and to calculate and credit any winnings to your balance.
• Fraud prevention and security — to monitor for suspicious activity, prevent unauthorised account access, detect and investigate potential fraud, and protect the integrity of the lq777 platform for all players.
• Regulatory compliance — to comply with PAGCOR reporting requirements, anti-money-laundering laws, tax reporting obligations under the Bureau of Internal Revenue (BIR), and any other applicable Philippine legal or regulatory requirements.
• Responsible gaming — to monitor gameplay patterns and identify indicators of potential problem gambling, to deliver responsible gaming tools, and to process self-exclusion requests and deposit limits.
• Customer support — to receive, process, and respond to support enquiries, complaints, and feedback submitted by you through any channel.
• Marketing communications — where you have given your consent, to send promotional offers, bonus notifications, and platform updates by SMS or email. You may withdraw consent at any time through your account settings or by contacting support.
• Platform improvement — to analyse aggregated and anonymised data on player behaviour and platform performance to improve lq777's products, features, and user experience.

Under the Data Privacy Act of 2012, lq777 relies on the following legal bases when processing your personal data:

• Performance of a contract — processing that is necessary to fulfil our obligations under our Terms & Conditions, including account management, transaction processing, and gameplay delivery.
• Compliance with a legal obligation — processing required to comply with PAGCOR regulations, AML legislation (Republic Act No. 9160 as amended), the Tax Code, and other applicable Philippine legal obligations.
• Legitimate interests — processing necessary for fraud prevention, platform security, responsible gaming monitoring, and aggregated analytics that do not override your fundamental rights and freedoms.
• Your consent — processing for direct marketing communications, where your explicit consent has been obtained at registration or through your account settings. Consent is freely given and may be withdrawn at any time.

lq777 does not sell or rent your personal data to any third party. We share your data only in the following controlled circumstances, and only to the extent necessary for the specific purpose:

• Payment processors — GCash, PayMaya, BDO, BPI, and Metrobank receive the minimum data necessary to process your deposit and withdrawal transactions. These providers operate under their own Privacy Policies and are subject to applicable Philippine financial regulations.
• Game software providers — lq777's third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, and others) receive anonymised player session data necessary to deliver their games through lq777's platform. Providers do not receive your identity data.
• Identity verification providers — where third-party KYC service providers are engaged to assist with document verification, they process submitted identity documents under data processing agreements that restrict their use of your data to the specific verification purpose.
• Regulatory and law enforcement authorities — lq777 discloses personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), or other government authorities when required to do so by law, court order, or binding regulatory directive.
• IT infrastructure and cloud service providers — lq777 uses secure third-party hosting and cloud infrastructure services for platform operations. These providers act as data processors under binding agreements that prohibit them from using your data for any purpose other than delivering services to lq777.
• Professional advisers — lq777 may share limited personal data with legal counsel, auditors, and compliance consultants where necessary and subject to professional confidentiality obligations.

All third parties with whom lq777 shares personal data are required to maintain adequate data protection standards consistent with the Data Privacy Act of 2012 and its implementing rules.

lq777.club uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience. Cookies are small text files stored by your browser on your device when you visit our site. We use the following types of cookies:

• Strictly necessary cookies — required for core platform functionality, including session authentication, login persistence (where "Remember Me" is selected), and security functions. These cookies cannot be disabled without preventing platform access.
• Functional cookies — used to remember your preferences, such as your preferred game category or notification settings, to personalise your lq777 experience on return visits.
• Analytics cookies — used to collect aggregated, anonymised data on how players use the lq777 platform, such as pages viewed, time on platform, and game category preferences. This data helps us improve the platform. No individual player is identifiable from analytics data.
• Security and fraud prevention cookies — used to identify and block suspicious access patterns, including login attempts from unusual locations or devices.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent you from logging in to or using the lq777 platform. Disabling functional or analytics cookies will not prevent access but may reduce the quality of your experience.

lq777 retains personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. The following general retention periods apply:

Where data is retained solely to comply with a legal retention obligation and is no longer needed for any active purpose, lq777 applies access restrictions to prevent routine internal access to such data. Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised.

lq777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit Transport Layer Security (TLS) encryption for all data transmitted between your device and lq777's servers.
• AES-256 encryption for sensitive data fields stored in lq777's databases, including password hashes and payment method identifiers.
• Multi-factor authentication requirements for all lq777 administrative system access by internal staff.
• Role-based access controls that restrict internal access to personal data strictly to staff whose job function requires that access.
• Regular independent security audits and penetration testing conducted by certified information security professionals.
• Real-time anomaly detection and intrusion prevention systems monitoring lq777's infrastructure around the clock.
• Comprehensive data breach response procedures, including notification protocols aligned with NPC Circular 16-03.
• Regular staff training on data privacy obligations under the Data Privacy Act of 2012 and lq777's internal data handling policies.

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by lq777. To exercise any of these rights, please contact our DPO using the details in Section 15:

• Right to be informed — the right to know what personal data lq777 collects about you, the purposes for which it is used, and the parties with whom it may be shared. This Privacy Policy fulfils lq777's obligation to inform you.
• Right of access — the right to request a copy of the personal data lq777 holds about you, together with information about how it is being processed.
• Right to rectification — the right to request correction of any inaccurate or incomplete personal data lq777 holds about you. Many details (such as your registered email address or mobile number) can be updated directly through your account settings.
• Right to erasure — the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and consent was the sole legal basis for processing), or where the data has been unlawfully processed. This right is subject to lq777's legal retention obligations under Philippine law.
• Right to data portability — the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that lq777 transmit that data to another controller where technically feasible.
• Right to object — the right to object to processing of your personal data carried out on the basis of lq777's legitimate interests, including direct marketing processing. Where you object to direct marketing, lq777 will cease that processing immediately.
• Right to file a complaint — the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe lq777 has processed your personal data in breach of the Data Privacy Act of 2012.

lq777 will respond to all data subject rights requests within 15 business days of receipt. In complex cases, this period may be extended by a further 15 business days, of which you will be notified in writing. Some rights are subject to legal limitations — for example, lq777 cannot erase data that must be retained to comply with PAGCOR regulatory or AML legal obligations.

lq777 does not knowingly collect personal data from any person under 21 years of age. The lq777 platform is strictly restricted to adults aged 21 and above in compliance with PAGCOR regulations. Age verification is performed during account registration, and lq777 reserves the right to request government-issued identification at any time to confirm that an account holder meets the minimum age requirement.

If lq777 discovers or is notified that an account has been registered by a person under 21 years of age, lq777 will immediately suspend the account, void all gameplay conducted through that account, return any verified real-money deposits to the funding payment method, and permanently delete the personal data associated with that account as soon as legally permissible.

If you believe that a person under 21 may have registered or be accessing an lq777 account — including from a shared device — please notify our support team immediately at [email protected].

lq777's primary data processing operations are conducted through systems accessible in the Philippines. However, some of lq777's third-party service providers — including certain game software providers and cloud infrastructure partners — operate from or maintain servers in other countries. Where personal data is processed outside the Philippines, lq777 ensures that appropriate safeguards are in place in accordance with Section 21 of the Data Privacy Act of 2012, including:

• Binding data processing agreements requiring the recipient to maintain data protection standards equivalent to those required under Philippine law.
• Transfer to countries that have been determined to provide adequate levels of data protection by the National Privacy Commission.
• Standard contractual clauses approved by the NPC where no adequacy determination exists.

lq777 does not transfer personal data internationally beyond what is necessary for the specific processing purpose described in Section 5, and implements data minimisation principles in all cross-border transfers.

lq777 reviews this Privacy Policy periodically to ensure it accurately reflects our data processing practices and remains compliant with applicable Philippine law. We reserve the right to update or modify this Policy at any time. Material changes — particularly those that affect the purposes for which your data is processed or your rights as a data subject — will be communicated to registered players via SMS notification to the mobile number on file or by prominent notice on the lq777 platform, not less than 14 days before the change takes effect.

Non-material changes (such as typographical corrections or clarifications that do not affect the substance of your rights) may be made without prior notice and will be effective immediately upon publication of the revised Policy at lq777.club/privacy-policy.

The "Last Reviewed" date at the top of this Policy indicates when it was most recently updated. We encourage you to review this Policy periodically. Your continued use of the lq777 platform following the effective date of any change constitutes your acceptance of the revised Policy.

lq777 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. The DPO can be contacted for the following purposes:

• Submitting a data subject rights request (access, rectification, erasure, portability, or objection).
• Reporting a suspected personal data breach or privacy concern.
• Requesting further information about lq777's data processing practices.
• Withdrawing consent to marketing communications or other consent-based processing.

If you are not satisfied with lq777's response to a privacy concern or data subject request, you have the right to escalate your complaint directly to the National Privacy Commission of the Philippines (NPC). Details of the NPC's complaints process are available on the NPC's official government website.